At Your Choice Mortgage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide to us. By using our services, you agree to the terms outlined below.
- Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, address, phone number, email address, date of birth, Social Security number (or equivalent), employment information, income, assets, liabilities, and other financial details necessary to process mortgage applications.
Property Information: Details about the property you intend to purchase, refinance, or use as collateral.
Transaction Information: Records of your communications with us, applications submitted, and loan transactions.
Technical Information: When you visit our website, we may collect data such as your IP address, browser type, device information, and usage statistics.
- How We Use Your Information
We use your information for purposes including:
Processing and evaluating mortgage applications.
Verifying identity and preventing fraud.
Communicating with you regarding your application, account, or services.
Meeting legal, regulatory, and compliance obligations.
Improving our website, services, and customer experience.
Marketing relevant mortgage products and services (where permitted by law).
- Sharing of Information
We do not sell your personal information. However, we may share your information with:
Lenders and Financial Institutions: To process and secure mortgage loans.
Service Providers: Credit reporting agencies, appraisal companies, title companies, insurers, and IT service providers who support our operations.
Legal & Regulatory Authorities: When required to comply with applicable laws, regulations, or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Data Security
We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information. While we take reasonable measures to secure your data, no system can guarantee absolute security.
- Your Privacy Rights
Depending on your location, you may have rights to:
Access and receive a copy of the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your information (subject to legal and contractual requirements).
Opt out of marketing communications.
Restrict or object to certain types of data processing.
To exercise these rights, please contact us at the details below.
- Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
- Cookies & Online Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze trends, and gather information about site traffic. You can manage cookie preferences through your browser settings.
- Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
07 3916 3411